Privacy policy

Last updated: May 29, 2026

We want you to love every purchase from Next Legend. This policy applies to all orders placed through Next Legend’s website, wholesale portals, and authorized channels. By placing an order, you agree to these terms.

Return & Exchange Eligibility Period

Standard Returns: You may file a return request within 14 calendar days of delivery of your order. Wholesale First‑Order Benefit: For your first order with Next Legend (new retail partners only), we offer 60‑day free returns for eligible items.Faire UK

VIP Extended: Legend VIP members receive an additional 30 days (total 60 days) for returns/exchanges. Must be VIP at time of order. Returns submitted after the eligibility window will not be accepted unless due to defect, damage, or wrong item.

Condition & Requirements

Items must be unworn, unwashed, unaltered, in new/like‑new condition, with all original tags, packaging, and labels attached.

Items with security or brand tags must have tags fully attached to be eligible. You must provide order number, invoice, receipt, or order confirmation for all returns / exchanges.

RMA Required: All returns require an approved Return Merchandise Authorization (RMA) number. Returns without an RMA will be rejected.

How to Initiate a Return or Exchange

Submit a return request via our returns portal or contact support. Provide photos of items, packaging, and defects/damage (if applicable). Receive your RMA number and return instructions. Use the provided return label or send via approved carrier; clearly mark RMA on the package.

Ship within 3 business days of RMA approval.

Return Methods & Fees

In‑Store Returns & Exchanges (Free)

Bring items, RMA, and proof of purchase to any US Next Legend store. Exchanges are 100% free for same item in different size / color / length.

Online / Mail Returns

A return service fee of $7 may be deducted from your refund, waived if you select refund via e‑gift card (excludes gift card/merchandise credit purchases).

Wholesale First Order: Return shipping is covered by Next Legend; original shipping fees are non‑refundable.Faire UK

Allow up to 3 weeks for delivery, inspection, and processing at our warehouse.

Refund Policy

Refunds are issued to the original payment method.

Processing time: Once inspected, allow 5–7 business days for refunds to post to your account (may vary by bank).

Restocking Fee: We reserve the right to charge up to 20% restocking fee on returned items not due to defect, damage, or our error.

Paid Invoices: Refunds issued once carrier scans return into transit.

Unpaid Net Terms: Returned items will be deducted from your invoice balance.Faire UK

Store Cash Refunds: Must be picked up in store within 10 days; unclaimed refunds issued as e‑gift cards.

Exchange Policy

Exchanges are free for all customers. Limited to same item in different size, color, or length (where applicable).

If desired option is out of stock, we will process a full refund.

Exchanges follow the same 14‑day / 60‑day first‑order timeline.

Non‑Returnable & Non‑Exchangeable Items

Final sale items, clearance items, and flash sale items

Custom, personalized, made‑to‑order, or special order items Faire UK Used fragrances, body mists, aerosols, personal care, beauty testers

Intimates without protective film, undergarments, swimwear without hygienic liner

Missing tags, damaged, worn, or washed items

Merchandising displays, samples, and promotional items

Defective, Damaged, or Wrong Items

Report issues within 14 days of delivery with photos of damage/defect/wrong item.

We will provide a prepaid label and full refund or free replacement.

Shipping fees are fully refundable for approved claims.

Holiday Return Policy

Items purchased between November 1 and December 31 may be returned through January 31 of the following year with original proof of purchase.

Multiple Orders

You may return items from multiple orders in one package; only one $7 return fee applies.

Include all order invoices inside the package to avoid processing delays.

Additional Terms

Title & Risk: Title passes upon delivery to you; return risk transfers once we receive and inspect items.

We reserve the right to deny returns that violate this policy or show signs of wear, misuse, or alteration.

Next Legend may update this policy at any time; changes posted online apply to new orders immediately.

Contact Us

For returns, RMA requests, or support:|
Tel: 626‑581‑0877
Email: info@nextlegendapparel.com