Shipping policy

1. Processing Time

In‑stock items: Ship within 48 hours of cleared payment.

Wholesale & bulk orders: Ship within 1–3 business days.

Custom / small‑batch: Ship within stated production lead time.

Orders ship on business days only (Mon–Fri, excluding holidays).

2. Shipping Destinations

Ship to all US states, Puerto Rico, US Virgin Islands.

Many locations do not ship to P.O. boxes; provide physical address.

International shipping available by request; buyer responsible for duties, taxes, and customs clearance.

3. Shipping Methods & Carriers

Standard, expedited, and wholesale pallet delivery available.

Carriers: USPS, UPS, FedEx, or approved wholesale logistics partners.

Tracking number sent once shipped.

4. Shipping Costs

Calculated by weight, dimensions, destination, and service level.

Wholesale first order: Return shipping covered by Next Legend; original shipping non‑refundable.

Free shipping promotions (if offered): Apply to eligible orders under stated conditions (e.g., $300+ apparel orders).

Combined shipping available for multiple orders; contact support for consolidation.

5. Delivery & Risk

Risk of loss or damage transfers to you upon carrier pickup.

Delivery times are estimates; not guaranteed.

Report lost, damaged, or missing packages within 14 days of delivery.

Unclaimed, refused, or undeliverable packages may be subject to additional fees.

6. Order Splits

We may ship in multiple packages; backordered items shipped separately when available.